A Sydney court has ruled that The Star Entertainment cannot retain an AU$285,000 jackpot won with help from a suspended gambler and has to pay out the money. Late last week, the District Court found that the casino operator unlawfully refused to hand over a jackpot that the casino patron won on October 25th, 2019, and awarded David Joe almost AU$320,000, including interest. At the time when he hit the jackpot, the player, who is a Platinum Vantage VIP member of the Australian casino company and suffers from motor neurone…
Read MoreCompany Reports
Mr Green to Stop Offering Its Sportsbook Service to UK Customers as of September 8th, 2022
Recently, the gambling giant and parent organisation of some of the most popular online casino and betting brands in the UK – 888 Holdings – unveiled that it planned to make some cuts to offset its recent financial losses. As part of this strategy, the company has shared plans to halt the operations of Mr Green Sportsbook in the UK. The operator informed its British customers about the decision, notifying them that it will stop offering the services of its Mr Green Sportsbook as of September 8th, 2022. The company…
Read MoreAnti-Gambling Campaigner Group Files a Complaint over Customer Data Processing Methods of Sky Betting and Gaming
A formal complaint over Sky Bet’s activities has been submitted to the UK’s Information Commissioner’s Office (ICO) by Clean Up Gambling. The anti-gambling campaign group has called for the ICO to start a probe into the operator’s methods to process data from its customers. According to media reports, the country’s Information Commissioner’s Office has received the organisation’s complaint, which claims that Sky Bet is using its customer data to profile gambling addicts and exploit them. The formal complaint has been made as a result of an investigation commissioned by Clean…
Read MoreUKGC Imposes £17-Million Fine on Entain Group over Regulatory AML and Social Responsibility Failings
As the UK Gambling Commission (UKGC) officially announced earlier today, one of the largest gambling businesses in the country is set to pay a massive regulatory fine for anti-money laundering and social responsibility failures at the company’s land-based and online operations. The country’s gambling regulator revealed that Entain Group will pay a monetary penalty of £14 million for failures at LC International Limited, its online business that currently operates a total of 13 gambling platforms, including coral.co.uk, ladbrokes.com, and foxybingo.com. In addition, the company is set to pay another £3…
Read MoreThe Star Entertainment Adds Two New Non-Executive Directors to Its Board
The beginning of the week saw an official announcement that the Star Entertainment Group has appointed two individuals – Anne Ward and David Foster – as non-executive directors. By doing so, the number of directors on the company’s board has increased to seven. The new board of directors’ appointments are set to be taken into consideration by local regulatory bodies and will be subject to the competent watchdogs’ approvals. The first one of the two new non-executive director appointments at the Star Entertainment Group, Ms Ward occupied the same position…
Read MoreStar Entertainment Loses Legal Battle against 2 Patrons after Labelling Them Cheaters
Two gamblers finally won their legal battle against Australia’s gambling giant the Star Entertainment Group after the company accused them of cheating at its Brisbane and Gold Coast properties several years ago. Star Entertainment prohibited Mark Timothy Grant and Nathan Trent Anderson from entering its Queensland casinos in 2018 after the pair played Pontoon, a banking card game similar to Spanish Blackjack. The players subsequently turned to the Queensland Civil and Administrative Tribunal (QCAT), an independent body that deals with dispute resolution. In 2020, Anderson and Grant sought a review…
Read MoreSmarkets (Malta) Limited Faces £630,000 Regulatory Fine, Warning and Additional Licence Condition Due to AML and Social Responsibility Failure
Today, the UK Gambling Commission (UKGC) announced that an online gambling company will have to pay a monetary fine of £630,000 after an investigation held by the regulator unravelled a series of anti-money laundering and social responsibility failures. The UKGC revealed that Smarkets (Malta) Limited is set to pay the aforementioned 6-figure sum because of the failures, as a result of which customers have been allowed to gamble without proper source-of-income checks. The online gambling operator also failed to identify and interact with customers who were exposed to risk of…
Read MoreEPIC Risk Management Unveils New Customer Interaction Masterclass in Line with the UKGC Requirements
EPIC Risk Management has revealed some plans to update its Interactions Masterclass in order to make sure that gambling operators that take the course are aware of the new requirements that the UK Gambling Commission (UKGC) is expected to deploy on September 12th, 2022. In a press release published earlier this week, the company informed that the move is being taken as a preventative measure. The UK gambling regulatory body is set to roll out a total of 14 new requirements, so EPIC Risk Management is willing to make sure…
Read MoreIrish Lawmakers Face Criticism for Granting Companies with Illegal Gambling and Sports Betting Licences
Recently, some Irish lawmakers raised a red flag that online casino and slot operators in the country are granted operating permits that practically allow them to legally offer their services. However, there is one major problem, because some of these companies are not entitled to such licences. For the time being, gaming licences are issued by the revenue department of the Irish Government, provided that the operator’s services fall within the legal scope of the country’s gambling laws. In this case, this would mean that online sports betting is allowed…
Read MoreProxous Receives Formal ACMA Warning over Supplying Gaming Software to Illegal Online Casinos Facing Australian Gamblers
The beginning of the week saw the Australian Communications and Media Authority (ACMA) issue a formal warning to the software supplier Proxous Advanced Solutions Limited after it found that the company provided gaming software to 13 online casino operators that have been offering their services illegally to local gamblers. As revealed by the Australian regulatory body, the 13 illegal online casinos have used the Realtime Gaming-branded (RTG) software products of Proxous. According to the ACMA, the online gaming software solutions supplier knowingly sub-licensed these software products to the aforementioned casino…
Read More